Privacy Policy
Controller
The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Homeopathic Spectrum – International Online Journal
Your Rights as a Data Subject
At the contact details provided, you may at any time exercise the following rights under the GDPR:
Right of access to your data stored by us and its processing (Art. 15 GDPR); right to rectification of inaccurate personal data (Art. 16 GDPR); right to erasure of your data stored by us (Art. 17 GDPR); right to restriction of processing where we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR); right to object to the processing of your data (Art. 21 GDPR); and right to data portability where you have consented to data processing or have entered into a contract with us (Art. 20 GDPR).
Where you have given us consent, you may withdraw it at any time with effect for the future.
You may at any time lodge a complaint with a supervisory authority, for example the authority competent for your place of residence or the authority responsible for us as the controller. A list of supervisory authorities (for the non-public sector) with addresses is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Processing Activities
Collection of General Information When Visiting Our Website
Nature and Purpose of Processing
When you access our website without registering or otherwise submitting information, certain general information is collected automatically. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar data. It is processed in particular for the following purposes: ensuring a smooth connection to the website; ensuring smooth use of the website; evaluating system security and stability, in particular for abuse detection; and technically error-free display and optimisation of the website. We do not use this data to draw conclusions about your identity. However, we reserve the right to review server log files retrospectively if there are specific indications of unlawful use.
Legal Basis and Legitimate Interest
Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website and ensuring system security and abuse detection.
Recipients
Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.
Retention Period
Data in server log files that allows identification of data subjects is stored for a maximum of 14 days, unless a security-relevant event occurs (e.g. a DDoS attack). In such a case, server log files are retained until the security incident has been resolved and fully investigated.
Provision Required or Necessary
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed, and individual services may be unavailable or restricted.
Contact
Nature and Purpose of Processing
Our website provides a contact form for electronic enquiries. If a user makes use of this option, the data entered in the form is transmitted to us and stored. Contact is also possible via the email addresses provided; in this case, the personal data transmitted with the email is stored, including date and time of sending, email address, IP addresses, and information about the servers involved. Contact by telephone is also possible; in this case, we collect log data including your telephone number and the duration of the call. Regardless of the communication channel used, we collect the content of your enquiry. Your data is stored for the purpose of individual communication with you.
Legal Basis
Processing is based on a legitimate interest pursuant to Art. 6(1)(f) GDPR, namely to enable straightforward contact. Where you contact us to request a quote, processing is carried out for the performance of pre-contractual measures pursuant to Art. 6(1)(b) GDPR.
Recipients
Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.
Retention Period
Data is deleted no later than 6 months after the enquiry has been handled. Where a contractual relationship arises, statutory retention periods apply, which are generally 6 or 10 years for reasons of proper bookkeeping and tax law requirements.
Provision Required or Necessary
The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with the necessary data and the reason for your request.
Newsletter
Nature and Purpose of Processing
To send our newsletter or comparable information, we collect personal data submitted via an input form. For effective registration, a valid email address is required. To verify that a registration is genuinely made by the holder of an email address, we use the double opt-in procedure. We log the newsletter registration, the sending of a confirmation email, and the receipt of the requested reply. No further data is collected.
Legal Basis
On the basis of your express consent (Art. 6(1)(a) GDPR), we send you our newsletter or comparable information by email to the address you have provided.
Recipients
We use a service provider acting as our processor for dispatch.
Retention Period
Data is processed in this context only for as long as the corresponding consent is in place.
Provision Required or Necessary
The provision of your personal data is voluntary and based solely on your consent. Without your consent, we cannot send you our newsletter.
Withdrawal of Consent
You may withdraw your consent to the storage of your personal data and its use for newsletter dispatch at any time with effect for the future, via the unsubscribe link in any email or via the contact details provided in this privacy policy.
Provision of Paid Services
Nature and Purpose of Processing
We process the data you provide during the ordering process to fulfil and handle your order, including returns, exchanges, and complaints. Your personal data is used only to the extent necessary to process the order and deliver the requested products and services.
Legal Basis
Processing of data necessary for the conclusion of a contract is based on Art. 6(1)(b) GDPR.
Recipients
Recipients of the data may include technical service providers acting as processors, as well as shipping companies to whom we pass your name and address where necessary for delivery. Depending on the payment provider you select, payment data is passed to the relevant financial institution and, where applicable, to payment service providers engaged by us.
Retention Period
We store this data in our systems until the applicable statutory retention periods have expired, generally 6 or 10 years for reasons of proper bookkeeping and tax law requirements.
Provision Required or Necessary
The provision of your personal data is contractually required. Without it, we cannot process your order.
Customer Account
Nature and Purpose of Processing
You have the option to create a customer account on our website. We collect your contact details and link your purchases to your account.
Legal Basis
Processing of data entered during registration is based on the user's consent (Art. 6(1)(a) GDPR).
Recipients
Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.
Retention Period
Data is processed in this context only for as long as the corresponding consent is in place.
Provision Required or Necessary
Creating a customer account is voluntary. It is beneficial but not necessary for the performance of a contract. You may place orders as a guest at any time.
Withdrawal of Consent
You may request deletion of your customer account at any time using the contact details provided below.
Social Plugins (Shariff)
We use a social plugin on our website to facilitate sharing on social media platforms. These buttons are disabled by default and do not establish contact with the providers' servers. Only when a visitor actively enables a button and thereby consents to communication with the respective provider does the button become active and establish the connection. A second click allows the visitor to submit their recommendation. The following social media buttons are integrated: Facebook, Instagram.
Cookies
A cookie is a small data record created when visiting a website and stored temporarily on the visitor's system. When the user returns to the website, the browser sends the previously received cookie back to the server, which can then evaluate this information. Cookies can in particular facilitate navigation on a website. Detailed information about the cookies used on this website and their purposes is available at any time in the cookie settings.
Deleting Cookies
You can delete individual cookies or the entire cookie store. Instructions on how to delete cookies or block their storage in advance are available from your browser provider: Mozilla Firefox, Microsoft Edge, Google Chrome, Opera, Safari. You can also prevent the loading of scripts by default using tools such as NoScript.
Technically Necessary Cookies
Nature and Purpose of Processing
We use cookies to make our website more user-friendly. Some functions of our website cannot be provided without cookies, as the browser must be recognised across page changes. An overview of the cookies used is available in our cookie consent tool.
Legal Basis and Legitimate Interest
Processing is based solely on our legitimate interest in a user-friendly website design and in documenting consent, pursuant to Art. 6(1)(f) GDPR in conjunction with a balancing assessment under Section 25(2) TDDDG.
Recipients
Recipients of the data may include technical service providers acting as processors for the operation and maintenance of our website.
Retention Period
The respective retention period for cookies can be found in the cookie consent tool.
Right to Object under Art. 21 GDPR
Individual Right to Object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(f) GDPR (processing based on a balancing of interests), including profiling based on that provision. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
Recipient of an Objection
Changes to This Privacy Policy
We reserve the right to update this privacy policy to ensure it always meets current legal requirements or to reflect changes to our services. Your next visit will be governed by the updated version.
Questions about Data Protection
If you have any questions about data protection, please contact us by email at the address of the controller mentioned above.
